OUR CUSTOMERS' TESTIMONIES

BertO book reviews opinions and testimonials

Since 1974, we have been committed to transforming our customers' houses, creating for them the most exclusive Made in Meda sofas, beds, armchairs, and accessories.

We know that our customers want to create environments in harmony with themselves and that reflect their personalities.

It can happen, in fact, that you can fall in love with a sofa in the showroom and that the choice of upholstery is just a "detail" dictated by personal style.

This is actually one of the most common errors because, once it arrives at your home, the sofa may not be how you imagined it.

The reason is very simple: the sofa seen in the showroom is part of a specific project studied down to the smallest detail, created with infinite coordinated accessories (not only cushions, tables and armchairs, but also above all carpets and colour of the walls).

In fact, there are many aspects to consider when buying new furniture for your house:

• The design
• Specific advice for your project
• The friendliness and preparation of the consultants you meet during your purchasing journey
• Delivery times
• After-sales assistance that meets your every need
• Guarantees
• The opinions of other customers

These are all aspects that, unfortunately, turn out to be successful or totally disastrous only after having had the experience; surprises can also turn out to be very negative.

Unless someone warns you first..

As well as your friends, there is another very powerful tool at your disposal to understand if the brand you are considering is reliable or not: the testimonies of BertO customers.

Reading through the experiences of other customers (and only on independent sites) their satisfaction (or dissatisfaction) può can be very useful in guiding you in your new purchase.

 

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OUR CUSTOMERS' TESTIMONIES


We have collected hundreds of testimonies, reviews and opinions in a book that you can request in our showrooms. Scrolling through this page, you will discover how many people from different cities - and with completely different houses - have made their wishes come true by furnishing their home with BertO's Made in Meda Design of Dreams.

     

Wonderful product, wonderful service. The Berto team is incredibly professional and friendly. We are very happy with our new divano. We will come back to Berto the next time we need to buy new furniture

     

We are customers from Zurich (Switzerland), and we have just received our new sofa "Johnny". The quality is outstanding, delivery and customer care have been impeccable. I would recommend it to anybody who wants to have a piece of design in their living, with the certainty that he will stay with you for a long time.

     

I am a customer from Zurich who recently bought two sofas from Berto. Without reservation I state, the quality and the service are excellent. Beside an exquisite design, BertO's sales and delivery teams showed utmost professionalism.I can only recommend it.

     

Absolutely amazing products. They look even better in reality than pictures due the material use and great smell. Highly recommended.

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I have recently purchased a marble table at BertO, and I had an excellent experience, from the first secondI entered the shop until final delivery of the product.The sales staff is extremely attentive and helpful (they were drawing a floor plan of my respective room, so I was able to imagine the furniture better), which is not the case for every up-scale Italian furniture shop. Design, material and at the same time functionality of their furniture are incredible.The delivery to Switzerland was on time and absolutely professional.I would repurchase at BertO any time and can highly recommend their service and products.

     

I had my Gulliver 18 delivered to my flat in London. I am very happy with every component of the product (design, fabric, sofa/bed mechanism, mattress). Service was impeccable. Competitive price for such this quality. Berto team and products are highly recommended.

     

I recently purchased the sleeper sofa Marky, from this Italian Company based in the heart of Brianza area (Northern Italy).I had it shipped to my house in NYC and I was very much surprised with the high quality and design details of the piece. The sofa is sturdy, the seating is super comfy and the bed extra strong and resistant. I am really satisfied of this purchase. A shout out to Marion, the sales assistant for her professionalism, efficiency and help. She remotely assisted in the selection, and in the transportation of this delicate piece of furniture. Her knowledge and vision cannot go unnoticed. She gave great advice on colors, shape and design. I will definitely buy from this brand again, with the assistance of Marion. Kudos to Berto Salotti! Grazie

     

I can only highly recommend BertO Salotti! The whole experience we had with them was fantastic! From the first time we visited the showroom we felt this is a high quality business! With passion for their design and their material but also a strong focus for their customer care. We had an excellent communication with them during the production period and the delivery was very very easy. They came, assembled everything and all of the sudden our living room looked like a magazine picture! Thank you Team BertO! We are happy every day now!

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BertO's team and products are amazing: full of quality, passion and humanity!

     

The best quality sofa bed I have ever seen. I have searched the whole of the UK and not seen anything as good a quality as the Berto sofa bed. Just don't try lifting it on your own!!

     

It's been several years working with BertO and I found the staff very professional, reliable and punctual. The staff is always available to help and support any kind of request delivering on time the outcome. It is really professional. Filippo's vision and ideas together with his fantastic team are making BertO successful and one step ahead of competitors. Quality is great and I love to propose BertO products to my clients since I know and trust what's behind the company.Thanks.

     

We were extremely satisfied with shop assistant in ***, that was very professional, customer oriented and well informed. She even skipped her lunch break as we were arriving from far to showroom, not to let us waiting. Follow up communication on time, precise and whole transport organisation worked perfect! We will be recommending BertO to our friends

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Excellent value and service. Extremely helpful and knowledgeable staff that will go above and beyond to meet your needs and help you to make the best possible choices. Most importantly the quality and styling of their products is amazing. I ordered 2 custom made sofas and a custom made 280 meter long dining table that are all absolutely gorgeous and exactly as I wanted. Because the table was so large, BertO had to arrange for a crane to lift the Carrera marble top through the front window of our apartment and sent 6 men from their factory in Milan to deliver and set up. Top quality with great service. I highly recommend.

     

Absolutely 5 stars service. Excellent customer care from the web ordering to the delivery. Top quality Italian furniture. It was a little bit tricky to put the bed together, but the final result is absolutely amazing. Highly recommended.

     

I was quite sceptical to order a bed without having seen it plus from abroad. But the service was very close from the first contact on. I can state the customer service is first class. The product itself met our expectations in terms of quality and design. Plus, BertO uses the latest inventions for technical gadgets like lifting up the bed. All in all I can fully recommend the purchase at BertO.

     

I was satisfied with the Jackie chairs and the delivery. Everything was ok. The chairs are expensive, but they are quality products. I received the fabric samples before ordering, so I could see and choose the color and the texture more easily. So, I can recommend these chairs.

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We had a very nice experience buying furniture from Berto. The service is very friendly and the products are of good quality. We had a problem in the delivery but Berto did everything they could to take care if it with success.To improve the online shopping, I would just try to develop a new way to be able to choose fabric for the online market, meaning choosing a fabric without seeing it is not always easy even if samples are sent. Thanks for all the great work and great designs.

     

I have had my Time Break sofa and Chelsa bed for a few months and feel the true test of any product is time and usage. Happy to report Berto products are of the highest quality and craftmanship.The Chelsa bed and Time Break sofa are both aesthetically beautful. Sturdy craftsmanship and design makes both of product a lovely addtion to any home. In addition to quality furniture, every person I've spoken with or emailed has been incredibily helpful. Great customer service. I highly recommend asking for care instructions and videos if available. They are very helpful.

     

We have ordered Due sofa bunk bed online last year to be delivered in summer of 2021, without ever seeing any products of Berto before. We have been contacted and then followed through the whole choosing and ordering process by the sales manager from Berto who was very helpful and always available for all our questions, sent us the different fabrics samples to choose from. The logistics, delivery and assembly of the sofa services were very professional and everything was done in time communicated to us. We thank Berto team and wish them great success :)

     

High quality products and outstanding service. We were very pleasantly surpriced about the responsiveness of the sales team. We got English speaking response immediately after submitting our requests through the website. We are located in Denmark which is normally not the number one priority for many Italian suppliers, but we felt important as a customer and well taken care of. The products are high quality and the fantastic design Italy is famous for. We will definitely recommend BertO to others.

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HERE'S HOW TO REALISE YOUR DESIGN PROJECT



The advice of a BertO interior designer will help you to create the best project for your living room, bedroom, dining room, or your entire house.

All BertO products have the BertO 100% Satisfaction guarantee, which allows you to return your sofa within 14 days of delivery, if for any reason it is not the one of you dreams.

Request your private consultation now and create your Made in Meda dream design project with BertO!

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